Refund & Return Policy
1. Refund Policy
- Refund process will be initiated after a check by Vachi Creations of the returned goods/products to ensure that clauses of return policy are adhered to.
- Refunds shall be subjected to deduction of the shipping cost as the shipping charge is non-refundable.
- Refunds will be processed and completed within 15 working days, from the date of acceptance of return/refund.
- In case of refund for Cash on Delivery order it can be processed through bank transfer as per bank details provided by client or can be credited to the customer’s Vachi account.
2. Return Policy
Vachi Creations endeavours to serve its clients to offer the best experience. We return and refund with ease.
- There is no return for the COD orders.
- No Return for the category Bra and Panties.
- Prepaid orders exchange on all the categories except Panties and For Bras, request within 2 days and the return item logistics cost will be beared by the customer.
- The goods once delivered can be returned within 2 days from the delivery date.
- All returned items must be accompanied by an original bill, receipt, product return number (provided by our customer care).
- Goods to be returned must be in sealed, unopened condition, due to hygiene purpose products with seal broken will not be accepted for return
- Vachi Creations is not responsible for damage of goods after delivery. All claims for shortage or damage during delivery must be reported to customer service on the delivery date.
To lodge your return you may contact our customer care @ email at leadinglady2022@gmail.com